Help is here when you need it. Our teams can connect you with the right support.
Learner Success Team Nelson July 2026 web medium 1470x980px
Meet some of the friendly Learner Success team you'll find based in Nelson who get out and about across all NMIT campuses.

Our Learner Success team provides wrap-around support for all NMIT learners, whether you are learning on campus, online, remotely or in the workplace.

We can help with study skills, accessibility, wellbeing, financial hardship, settling into life at NMIT, and also offer the support you need to take the next steps towards your career.

You'll find your Learner Support team's across our campuses - drop in and say hi anytime - we'd love to meet you - let's go!

We welcome you to contact us anytime Email us

Be connected to exactly the right support Request support

“Kia whai oranga ai ngā iwi o Te Tauihu, waiho i te toipoto, kaua i te toiroa. Let us keep close together, not far apart.”

Need urgent help?
111 Emergency: If someone is in immediate danger.
0800 422 733 Urgent 24/7 NMIT assistance: For urgent concerns about learner health, safety or wellbeing, or to contact Campus Security.

Connect with us - your way

You can contact Learner Success 
in lots of different ways to suit you:

By visiting us on campus

We would love to meet you face-to-face any time. 

At the links below, you will find the best places to start, and people to contact, on each campus - whether you are looking for support, have a question, or just feel like popping by for a chat!

  • Nelson
  • Richmond
  • Marlborough and Woodbourne

Email

Email us at learnersuccess@nmit.ac.nz.
This goes to our team inbox, which is monitored throughout our Help Desk open hours [8am-5pm Monday-Thursday, Friday until 4pm], so we can forward your request swiftly to the right person, and get you the most relevant and timely response possible.

Online support request

If you are not able to visit us on campus, and prefer not to email, you can use our easy online support request form(external link) for non-urgent requests.

By phone
24/7, in an emergency or for urgent requests

During library opening hours [8am-5pm Monday-Thursday, Friday until 4pm], call 0800 422 733 to go through to our Main NMIT Reception.

You can also call 0800 422 733 for 24/7 support and after-hours assistance, including:

  • Campus Services
  • Health and safety matters
  • After-hours concerns
  • Weekend and holiday support
  • Emergency or urgent situations 

International support

For 24/7 urgent assistance, call 0800 422 733 within NZ, or +64 3 546 2333 from outside NZ.

Learner support and facilities by campus

Check out the friendly faces, facilities and student spaces available to support you in your study journey, at each of our vibrant NMIT campuses:

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