IT Helpdesk

Our friendly, knowledgeable IT Service Desk can assist you in most things IT.

The IT Helpdesk can assist staff and students with:

Login and password issues – it’s best if you can verify your Student ID card/number
Technical problems relating to using NMIT online and on campus IT services
Basic issues on personal devices

Urgent assistance 24/7: 0800 NMIT IT (0800 664 848)(external link)

Non-urgent assistance email: ServiceDesk@nmit.ac.nz

Phones to contact the IT Service Desk are available in Nelson A, G and M blocks, as well as the Marlborough Learning Hub and Richmond Student Hub areas.

Or visit the Learner Services Helpdesk, ground floor Library Learning Centre, Nelson Campus.

FAQ

LinkedIn Learning

LinkedIn Learning is a leading online learning platform that helps anyone learn business, software, technology, human and creative skills to achieve personal and professional goals.

Over 17,000 self-guided video courses and learning paths are available to staff and students 24/7.

You can find login access links on the Moodle dashboard and via MYNMIT.

For more information go to How to use LinkedIn Learning(external link).

Loan laptops

If you are experiencing difficult circumstances and don’t have access to a device or laptop you can request a loan laptop via the Technology Access Fund for Learners (TAFL) to help with online or off-campus study.

Requests can be made through your tutor, SANITI, Te Puna Manaaki, Pasifika Support, or the Wellbeing Team.

The loan devices are issued to you through your library account for medium to long-term use or the duration of your course. Terms and conditions apply, find out more about the Technology Access fund for Learners (TAFL)

WiFi

Assistive Technology

Meet the team

The Learner Services Support Team are your friendly faces at the helpdesk in Te Puna Mātauranga - The Library Learning Centre, Nelson Campus, and the listening ears answering your IT and Learner Services phone queries.

We are your one-stop-shop for; network access and using technology, printing, Library services, support appointments for Library, Learning and Equity support, and connecting you with Māori, Wellbeing, Pasifika, SANITI and community supports as needed.

Whatever your questions, we listen, actively find solutions, or connect you with the best people to help.

IT Helpdesk

The IT Helpdesk can assist staff and students with:

WiFi on campus

WiFi at home